Unconditional Refund Policy

1. Frictionless Refund (14 Days)

If the Service does not meet your expectations, we offer an unconditional refund within the first fourteen (14) calendar days from the initial charge or any renewal. Refunds can be requested via self-service in the control panel or by writing to support@nexusdropgnr.com. No deductions or technical conditions apply to process the refund within that period.

2. Contractual Consequence of a Bank Chargeback

Because we offer a direct, frictionless refund channel, we request that any disagreement be resolved through that channel first. If the User initiates a formal bank chargeback without having used the available direct refund channel, the Company will consider that action a material breach of this agreement and reserves the right to immediately revoke the User's access to the APIs, tokens, and endpoints associated with their account.

This does not limit or intend to limit the User's right, as a payment cardholder, to file a dispute with their issuing bank or with the card network under that network's rules — that right cannot be waived by contract. What this clause establishes is solely the operational consequence (revocation of access to the Service) that the Company will apply in the event of a chargeback initiated without prior use of the direct refund channel.